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Building a Legacy of Excellence in Repossession

For over 60 years, Falcon International has been recovering collateral in Florida….across the US…and around the world, for America’s Banks, Credit Unions, and Finance Companies. 

1.) Innovative Pre-Recovery processes: We run virtually all assignments through local, state, and internet databases to “mine” for additional information. Through these processes we often produce more current information that you might have on file.

2.) Engaging only the best professional field personnel: The repossession agent in the field (through case-law determinations regarding “vicarious liability”) represents not only our company, but yours as well. We engage only the best in well-trained, well-mannered, yet effecient and effective recovery agents. Our “recovery ratios” are some of the highest in the industry, while minimizing potential problems. Our field personnel are trained investigators, and their efforts often yield new addresses or information that result in recovery.

3.) Exacting Post-Recovery Processes: Many problems in the recovery process are a result of mishandling the personal effects in the vehicle at time of repossession, or haphazard completion of the condition report on the recovered collateral. Falcon International prides itself with its strict and careful handling of the customer’s personal effects, and its attention to details in the condition report. You can be assured that if an item was in the vehicle at the time of recovery, it will be made available to your customer at time of redemption (note: Florida law allows the agency to charge the customer for the inventory and storage of the personal effects). The consumer…your customer….will be treated with courtesy and respect.

State License Number R1600037

Alafaya, Orlando
Allandale, Daytona
Beach, Port Orange, Pt
Orange
Aloma, Winter Park
Altamonte Spg,
Altamonte Springs
Apopka
Astatula
Astor
Auburndale
Azalea Park, Orlando
Barberville
Bay Lake, Orlando
Belle Isle, Edgewood,
Orlando, Pine Castle
Buena Ventura Lakes,
BVL, Kissimmee
Cape Canaveral, Cpe
Canaveral, Port
Canaveral, Pt Canaveral
Cassadaga
Casselberry
Celebration, Kissimmee,
Reunion
Champions Gate,
Champions GT,
Davenport
Christmas
Chuluota, Oviedo
Clarcona
Clermont
Cocoa, Port Saint John,
Port St John
Cypress Gardens,
Cypress Gdns, Winter
Haven
Davenport
Debary
Deer Island, Tavares
Deltona
Deltona, Enterprise
Dona Vista, Umatilla
Dundee
Eatonville, Maitland
Edgewater
Eustis
Ferndale, Montverde
Florence Vill, Florence
Villa, Winter Haven
Fruitland Park, Fruitland
Pk
Geneva
Golden Oak, Orlando
Goldenrod
Gotha
Grand Island
Haines City
Haines Creek, Leesburg
Harmony, Saint Cloud
Heathrow, Lake Mary
Hiawassee, Orlando,
Pine Hills
Howey In Hls, Howey in
the Hills, Yalaha
Intercession City,
Intrcsion Cty
Killarney, Oakland
Lacoochee
Lady Lake
Lake Alfred
Lake Buena Vista, Lk
Buena Vis, Orlando
Lake Hamilton
Lake Helen
Lake Mary
Lake Monroe
Lockhart, Orlando
Longwood
Loughman
Magnolia Sq, Magnolia
Square, Saint Cloud
Maitland
Mascotte
Mid Florida
Mims
Mount Plymouth, Mt
Plymouth, Sorrento
New Smyrna, New
Smyrna Beach
Oak Hill
Oakland
Oakland, Winter Garden
Ocoee
Okahumpka
Orlando
Ormond Beach
Osteen
Paisley
Pierson
Plymouth
Polk City
Rockledge, Viera
Saint Cloud
Sanford
Scottsmoor
Seville
Sharpes
Tangerine
The Villages
Waverly
Windermere
Winter Haven
Zellwood

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Howard’s Recovery’s goal is to provide the absolute best customer / client service in the State of Florida. For this reason, we have incredibly high recovery rates. Howard’s Recovery is known for its achievement in recovery rates and industry leading customer service. We cater our service around the goals of your company because we believe that your success is our success and teamwork is essential in a positive client / agent relationship. It is our priority to understand, meet, and exceed your goals. With Howard’s Recovery, you will lower your charge offs, increase your recoveries, and add more assets recovered to your portfolio every month! 

While other companies may be pre-occupied with private party tows or impounding, we have a dedicated recovery division with trucks that are on the road assigned for one thing, collateral recovery. Repossession work is our specialty, anywhere from first placement, charge off, impounds, or anything in between. Our mission is to provide our clients with quick, efficient, and safe asset recovery, while adhering to all Federal, State, and Local laws concerning a  repossession.

Our team is trained on all compliance standards and we make it a priority to stay current and educated with the ever changing world of compliance. We only hire the most outstanding recovery agents, and require all of our agents to be CARS Certified. Our team is trained and prepared for all recovery scenarios and professionalism is a requirement of each and every recovery agents. We believe that our most valuable asset is the quality of personnel we employ.

Howard’s Recovery utilized the latest investigative techniques, state of the art communications technology, and equipment which allows us the ability to quickly retrieve your collateral. On top of our own in-house system – Clearplan for logistics, we also use Recovery Database Network (RDN) in order to stay completely accessible to our clients. Howard’s Recovery strives to be the innovator of latest recovery techniques; we are one of the first in the country to utilize LPR Camera technology. Powered by Digital Recognition Network (DRN) we can scan an average of 2,000,000 plates per month and as a result, we are able to recover collateral for our clients where most other agencies have failed.

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Dedicated to giving each account our personal attention, Specialized Towing delivers current, precise and accurate information – every step of the way. We have a remarkable average of 1.5 days for a vehicle repossession.

We encourage our clients to contact us whenever they require customer service because we understand the importance of keeping our clients informed. Our comprehensive system of documentation provides accurate and current reports at all times.

Every account is continually updated. Reports are available upon request and may be tailored to meet the needs of our client.

Enhanced Technology

Specialized Towing utilizes the newest technologies available to the industry. We currently scan 5 million tags per month for DRN which gives us a massive amounts of tag historical information in our markets Specialized Towing is currently running 10 DRN-equipped Ford camera trucks and 15 DRN-equipped Toyota Prius camera cars We utilize Clearplan for team routing We utilize the Slack application for team communication. All of our employees undergo annual repossession related continuing education classes provided by VTS.

Fully Licensed and Insured

Specialized Towing has their management team attend yearly seminars to stay up to date on the ever changing laws that govern our industry. All employees adhere to the FDCPA and GLBA and are monitored to ensure that those practices are maintained. Copies of current licenses and insurance documentation are always available. Specialized Towing and Transportation, Inc.has achieved industry recognition by consistently reaching milestones set by industry peers and watch groups. All compliance requirements are monitored by VTS (Vendor Transparency Solutions).

ncorporated in 1995, Specialized Towing and Transportation, Inc. has been in the towing and repossession business for over 23 years. Our family-owned company’s growth has been carefully managed over the years with significant investments in equipment and personnel to prepare us for a successful future. We are committed to maintaining the highest level of quality and service standards that we are known for throughout the industry.

During this time we have cultivated contacts within the industry, contacts that are invaluable when locating collateral. We offer state of the art equipment and technology that provides up to the minute updating on your account. Our fleet consists of 12 self-loading wreckers, 8 flatbeds, and 1 heavy duty wrecker.

Thank you for giving us the opportunity to introduce you to Specialized Towing and Transportation, Inc. On behalf of our entire family, thank you for your time and consideration.

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