Dtec was founded in January of 1990 by Terry Heck, our president. Mr. Heck has supervised the service of in excess of eighty thousand repossession assignments since 1978. As a former representative of a nation wide finance company as well as an officer of a state chartered credit union, he brings substantial experience from the client side of the paradigm which translates in to our company motto:
NO DRAMA
Our extensive staff of field adjusters, case workers, administrative staff and locksmiths are amongst the most experienced and knowledgeable in the industry. We operate effectively to recover your collateral in full compliance with all applicable laws. Given the litigious nature of our society, the vendor that you chose to interact with your customer had best be properly vetted, trained, insured and bonded, or you risk the penalties and interest of the CFPB in your daily operations.
Rest assured: DTEC HAS YOUR BACK
Dtec is insured by Repossession Specialist Insurance Group. Our coverage and bonding can be verified 24/7 through the RSIG website. Our policy is a comprehensive general liability type with primary direct structure. Our clients are
named as ADDITIONAL INSURED. It is not necessary that we be negligent in order for you to be protected. Many of our competitors have “legal liability” coverage and attempt to pass it off as being properly insured. Rest assured with Dtec you are in fact protected.
Our tow trucks use Dynamic and Recovery Solutions damage free wrecker beds. Our drivers are licensed and properly trained in their operation. Our storage lot is fenced with twelve foot solid walls as well as dual electric gates, cameras, razor wire and commercial grade lighting. Our premises are alarmed and monitored 24/7.
The greatest potential for problems with repossessions typically arises from the handling of personal property. DTEC does not charge your customer for the handling, inventory or storage and release of their personal property. The majority of our competitors do charge for this service, despite the fact that the practice often leads to problems for you as the lienholder. It is highly probable that the CFPB will have something to say about this dubious practice.
