Paramount, as a long-standing member of the American Recovery Association, requires RISC and CCRS certifications for our employees, ensuring they are educated and adhere to the highest industry standards. We continuously implement new compliance measures and regularly undergo compliance audits conducted by some of the nation’s largest and most reputable credit unions and auto lenders, such as Ally Financial, Capital One, Chase Bank, Ford Motor Credit, GM Financial, Golden 1 Credit Union, US Bank and Westlake Financial.

We also conduct internal audits to enhance our services based on our clients’ needs and experiences. Our professionalism, grounded in stoicism, fosters an environment where all team members are encouraged to embrace every comment and suggestion as an opportunity to engage with our clients, community, partners, and consumers. To facilitate this, we’ve streamlined the process for everyone to submit claims, express concerns, or offer compliments about our team.