Compliance & Standards
Difficult & Aged Recovery is Our Specialty
At Spotts Towing & Recovery we believe some recoveries require more than technology- they require persistence, experience, local knowledge, and boots on the ground.
We specialize in aged, charged off and hard to locate accounts that may have been difficult for others to recover. Our hands-on approach combines skip-tracing resources, field investigation, local knowledge, and traditional recovery techniques to pursue difficult assests.
We dont give up because an account is difficult.
Whether an account is newly assigned or has been sitting unresolved, Spotts Towing & Recovery takes a professional, persistant approach to locating and recovering collateral.
Hard to find?
Give Spotts a chance to find it.
Old School Recovery
Modern Resources
Spotts Towing and Recovery operates with rigorous adherence to all federal, state, and local regulations governing the repossession industry. We prioritize full compliance with the Fair Debt Collection Practices Act (FDCPA), maintaining a strict zero-tolerance policy regarding breaches of the peace, to ensure every recovery is handled with lawfulness and respect. Our agency is fully insured and dedicated to meticulous documentation, the secure protection of personal property, and transparent reporting for every assignment. By upholding the highest standards of professional ethics and operational safety, we protect our clients’ interests while delivering reliable and integrity-driven results.
Storage
All recovered vehicles are temporarily stored in a restriced area,that is protected by a locked gate and monitored by surveillance cameras to ensure the safety of all assets in our care. Access is not available to the public, we take great care and every precaution to maintain the security and integrity of each vehicle while in our posession.
Insurance /Certifications
Spotts Towing & Recovery maintains comprehensive insurance coverage including general liability, on-hook coverage, and garage keepers insurance, to ensure full protection of client assests from recovery through storage. Our operator and owners, are trained and certified through the Certified Assest Recovery Specialist (CARS) Program, and we have a CDL licensed driver to safely handle a wide range of vehicles and equipment . This combination of proper coverage, certification and licensing reflects our commitment to safety, compliance, and professional excellence, giving our clients confidence in every assignment.
